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UPS Supply Chain Solutions®
Post Sales/Service Parts

End-to-End Global Solutions to Optimize Your Service Parts Supply Chain

Put your post sales support in the hands of UPS, and you’ll get the complete range of global services that you need to meet – and exceed – your customers’ expectations. We offer a broad portfolio of post sales services to ensure that your customers have as little equipment downtime as possible. UPS can help your business reduce the total cost of maintaining a world-class service parts supply chain and plan for growth and international expansion.

UPS provides:

  • Existing global capabilities ready to grow your business
  • Optimization of your service parts supply chain
  • Operational excellence that drives your customers’ satisfaction

Our services include:

Critical Order Fulfillment - Handle inbound inventory, warehousing and management with Critical Order Fulfillment. The combination of more than 800 global Field Stocking Locations with our global IT platform puts you closer to your customers and offers global order and inventory visibility.

Reverse Logistics - Provide an efficient returns process convenient for your customers and field engineers. With our advanced technology that produces pre-printed, bar-coded, Web-enabled return labels, you can maintain complete visibility of your returned parts and minimize transportation legs to ensure they arrive at their optimal final destination at the lowest cost. 

Network and Parts Planning- Gain the knowledge to put the right type and quantity of parts in the right locations. We’ll help you with parts planning, site selection and replenishment strategies to minimize inventory while meeting your service level agreements so you can focus on your core competencies.

Test, Repair, and Refurbish - Manage the return and repair of parts in your inventory.  We can screen, test, and diagnose critical parts to determine their viability. Then we assess whether those parts can be refurbished, returned to inventory, or recycled, and take care of getting them there too.

To learn more about UPS Post Sales Services, call 1-800-742-5727. Outside the U.S. and Canada, call 1-913-693-6151.

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